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Issue 425 – July 15, 2025

Important Update: MyIntealth Launch Timing

We are writing to share important news about MyIntealth™, our new platform that will improve how you access and manage Intealth and ECFMG services.

After careful consideration and extensive preparation, we are planning to take our systems offline on August 14, 2025, and begin migrating legacy data to the new MyIntealth platform. The new system will launch within 4–6 days, depending on the progress of data migration. We will confirm the offline date during the week of August 11, recognizing that you need advance notice to prepare.

This past year, following extensive preparation and incorporating valuable feedback from our community, we invested significant time in testing and refining the MyIntealth platform, building on lessons learned, and strengthening our approach. This platform brings several important improvements to your experience:

  • One account for everything: Manage your profile, payments, and applications in one place
  • Enhanced security: Trust in first-rate protection of your information
  • Real-time updates: Track status of requests and other transactions online
  • Streamlined processing: Complete more transactions online, reducing paper forms
  • Faster financial processing: Benefit from automated payment handling and quicker refunds

What You Need to Know

  • We will confirm the offline date the week of August 11. At this time, we are preparing to take our systems offline on August 14, with the launch of MyIntealth expected shortly after a brief transition period.
  • As part of the transition to MyIntealth, we are realigning our fee structure to create greater transparency for applicants and better align each fee with the specific service when it is provided. For details, see the Information for Existing Applicants page and Frequently Asked Questions in the Transition to MyIntealth section of our website.
  • Please carefully monitor the Transition to MyIntealth page for important deadlines and service interruption details. All of our online services will be temporarily paused during the transition period (approximately August 14-20), so it will be critical to note these dates to avoid disruption to your application process.

Next Steps

  • Mark your calendars for August 14 when current systems go offline
  • Download any documents you may need during the transition period
  • Complete any urgent transactions and review all resources in the Transition to MyIntealth section of our website, including the Information for Existing Applicants section for specific transaction deadlines, as well as the Frequently Asked Questions.

Our Commitment

Our guiding principle throughout this journey has been to do this right, not fast. This approach ensures we deliver a platform that truly serves your needs while protecting the integrity of our programs. While we're working toward a smooth transition, we recognize there may be initial adjustments as you adapt to the new platform. Resources will be available to help you learn MyIntealth, and our team is ready to assist upon launch and in the months following.

We understand this transition may bring questions. In the meantime, please visit the Transition to MyIntealth page where you will find more information, including FAQs which will be updated often.

Thank you for your attention to this important update and for your continued trust in Intealth. We look forward to providing you with an improved experience through MyIntealth.

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